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View Full Version : This is why you don't buy from NYC Dealers on Laptops, Digicams, etc.


nc88keyz
07-18-2006, 11:05 PM
corevoice
Member Since:
12/07/2004 (Edited July 13th by corevoice) I have a couple of things to say. First of all I recently purchased an Acer laptop from PcVideoOnline. I was fully under the impression at the time of purchase that I was buying a brand new Acer Travelmate 8204WLMi similar to what several of the other vendors on Pricegrabber were offering in the same general price range. I would gladly have spent the extra few dollars than to have ended up where I am today. My initial review of this company was prior to the following events. When I received an order confirmation e-mail that said to call the company I called and was told that the laptop would come in packaging that would say "reconditioned" but I was assured that the unit was corporate excess etc. and that it was a new unit. When the laptop arrived I inspected it and took pictures of it. The Intel Centrino sticker and the ATI sticker on the keyboard area are both noticibly peeling up, there is also a "Reconditioned" sticker on the bottom of the unit itself. The insid ......


This vendor currently is listing lowest price on pricegrabber. YOu get what you pay for I suppose.

How would you like this to be your 8204?

I would call the better business bureau and maybe file a police report for mail fraud. Completely unacceptable to be peddling big ticket items and trying to jack customers from afar.

Chakz
07-19-2006, 12:13 AM
Wow....I would definitely be raising hell about that. If I paid $2000 I would expect to get a brand new laptop. Do what you can.

Wiz33
07-19-2006, 01:37 AM
Anything from Acer that was refurbished from the repair dept have "reconditioned" Labeled clearly on the Box and the unit and is not meant to be sold as new by a Dealer. IF they are listing those unit as new, you should call Acer Corporate office and complaint.

cerich
07-19-2006, 01:23 PM
file a dispute in writting with your credit card company. All the other options take time, money gets attention sooner.