brlowe1965
02-07-2007, 11:13 AM
So last weekend I was walking out to the front room of my house with my XSP2 it was on and open. My new dog decided to jump up at me and knocked my laptop out of my hand. It landed on our concrete floor. The damage is as follows.
The dvd drive popped open, the battery came out and is broken and the latch system on the laptop is also busted. The right front of the laptop is broken and has some loose parts inside. I tried to power it up and the power light comes on and just goes out. The screen does not look like it took too much damage but may be broken, I do not know. When you close it you can see that it is bent. So it is dead. Dell is picking it up today.
My question is are they going to fix it or do you think they will replace it. Just worried if they fix it I'm going to have other problem down the line.
Before I boxed it up I took out my 2 gigs and put back the stock 512 mem and I also took my 160gig drive out and put the stock 60 back in. The stock hard drive was bad already and I was getting ready to call them for a replacement so I guess that will get replace now anyway.
I did hook the 160 gig drive up to a usb housing and was able to get my data off it. It is making noise so I'm guessing it is toast and I will replace it with one of the new 200 gig drives when my laptop returns.
The dvd drive popped open, the battery came out and is broken and the latch system on the laptop is also busted. The right front of the laptop is broken and has some loose parts inside. I tried to power it up and the power light comes on and just goes out. The screen does not look like it took too much damage but may be broken, I do not know. When you close it you can see that it is bent. So it is dead. Dell is picking it up today.
My question is are they going to fix it or do you think they will replace it. Just worried if they fix it I'm going to have other problem down the line.
Before I boxed it up I took out my 2 gigs and put back the stock 512 mem and I also took my 160gig drive out and put the stock 60 back in. The stock hard drive was bad already and I was getting ready to call them for a replacement so I guess that will get replace now anyway.
I did hook the 160 gig drive up to a usb housing and was able to get my data off it. It is making noise so I'm guessing it is toast and I will replace it with one of the new 200 gig drives when my laptop returns.