Posts by TJ1285

I just used the chat with us on the technical support I don't mess with the customer service side I've heard they dont know what their talking about

So I wanted to update this I spoke with Dell this morning as they finally got around to reconfiguring me a replacement system, it looked fairly similair to my original config the had but a few differences Take a look.... <TABLE...

So I have spoken with Neil he tells me that becuase my original address had changed and my telephone numbers on file were no good they had cancelled my order he then went on to ask me questions like if I go to college and my college...

I swear I'm going demand that dell do the same for me after all they've put me through in getting my replacement, would be nice to know that thats why they cancelled my order and havent gotten back to me about it in over 9 days.

Ok, after above email I expected to at the very least hear from this Neil guy or some other level 2 rep who would update me but as of Tuesday the 29th, 9 days since this started, nothing and this email just pissed me off more "I've...

Got a response from Philippe..Look at this! Okay, I was officially told not to contact you anymore about this issue. They have some second level agents working on this, and I have been told that this is not my issue anymore. I told...

Also sorry for any grammar or spelling mistakes in a rush here at work.

After Dell promised to replace my M170 which has been having heating issues pretty much since I bought, this situation started last Sunday when I spoke with a rep name Rob who setup for me to get a replacement by Monday I knew I was...

I'm having problems with Dell they have cancelled my order today for some reason I tried to find out what was going on I didnt get anywhere they told me I needed to talkt a particular rep who was looking into my "account" but I...

well the info has been great but i was looking for more of the 1 card compairsion so I could tell Dell they needed to give me the SLI but at this point its kinda pointless to argue I will want to get a second card but no one has been...