Posts by JessieJames58

If Sager sent you an old laptop to replace a new laptop, that is a very poor business practice. As Powerpack has stated small firms that purchase from the manufacturing company's do have some extra pull. But you should not need EXTRA...

First I think Sony does a very good job of designing their products. Plus, for the most part they have a good repair dept. I think you will be happy with your selection. Also you have made my point for me. You were treated with...

My German is very poor. And I thank you for the offer. From everything I have heard Lenovo does make a first rate computer and has a very good reputation with it's customers. What many people do not know is that customer support group...

I have owned several Acer computers but all I had to do to increase the shared memory was to install more RAM. I do not remember the exact amount of RAM that came with the 5100 (I think it was 1GB). At that time I had only about 8MB of...

I agree with you on, any repair should only need to be done once! I could think of nothing more frustrating than to have to send ANYTHING in for repair more than once (for the same thing of course). I should have put that in my last...

Was this computer purchased in the USA? if it was purchased in some other country. It will be considered a gray market device and Acer America will not help you. You will have to go to Acer International to get help.

Well said qhn "if it is not broken, don't fix it". Messing with the BIOS is one of the fastest ways I know of, TO MAKE A WORKING COMPUTER, STOP WORKING!!!!!

You are correct. I think we all try to pick a company and product that will never need service. We look at how many computers are sold and the number that need repair (ether hardware failures or software glitches) and make our selection...

Sorry about the brand switch. My point was to stress the importance of good coustomer service (no mater what company). MarkGee was unlucky in having to deal with one of the bottem feeders from Toshiba (again as every company has these...

Powerpack; I love your comment!!!!!