Posts by littlefrankus

Well Dell/Alienware has done it too me...They sent me a replacement card... it only took a month to get it...As soon as I received the card I replaced the damaged card and sent the box back the next day....Well Dell/Alienware decided to...

I cant even get my tv tuner to even pick up any stations...It wont work since they went to digital it will only pick up analog cable stations and none of them work anymore....

Yeah im going to need it...Im going to keep calling until they send me a card without charging me anything...If I dont return the card in a timely manner then they can charge me... I want to know if this happens with alienwares new...

bump...

I guess I need to shoot a message to one of the Alienware reps on here...see what they can do...

I think alienware needs to address this problem its not a warranty if you have to fork up 400 bucks for the parts...only to wait a month to get your money back...

They refund the money after you send the bad one back but it takes just as long to refund the money as it does to get the card so my money is tied up for almost 2 months...They should send me the card and if I dont return it in 10 days...

Alienware needs to change their policy about holding your money for a video card that has died by no fault of yours...The kicker is its backordered for 2+ weeks so that means a month or so by alienware's time table... This sucks...

Yeah its not going to be cheap by any means...

Take the battery and place it in the freezer to help with longevity... this is what some people do...