Posts by philippanicker

Hello everyone, My 5 year old NP8790 (3.4GHz P4) still works, albeit hot and noisy. The battery died a long time ago. So it has lost much of its portability. Nevertheless I still like the crispiness of the keyboard, compared to my new HP...

No. I was told when I bought the laptop with 3 years additional warranty that the 1st year is covered by Philips Magnavox and then 3 years by another company. It was initially supposed to be all 4 years by Philips, but they changed their...

I called the Warrentech company a month after my first call and in the mean time, PC Torque's Charles Mazzola emailed me on Oct 16th that all info has been sent to update my membership and now, Warrantech's man on the phone says that PC...

I was in the middle of some work when my 8790 froze and then it would not start up again past the HDD detect point. My 8790 had the original Toshiba 80GB 5400rpm HDD that it came with. The drive now makes a scraping noise when it...

That lady at Warrantech with the bad attitude said her name was Kaneisha. The spelling might be wrong.

Thank you so much Shaun. I really appreciate your help. PCT should hire more people like you.

The way customer support is handled smacks of unprofessionalism. Why does one have to get really pissed and send messages to the forum criticising your behaviour before one gets a response from you? Why does getting service have to be a...

I bought a Sager 8790-C from PC Torque in June 2004, with extended 3 years warranty from what I thought was Philips Magnavox. I never got a paper receipt, warranty papers or any documents in the mail. When I asked them, their response...

I am never buying another Sager ever again and have been turning all my college friends away from it also. I bought my 8790-C in July 04. I had to send mine back twice with NIC and Wifi problems. I use mine only for work (Word, Excel,...

One can only email PC Torque and hope and wait for them to email back. People at Sager are not very helpful either. New buyers of Sager ought to search and read through some of the user posts regarding the frequent break downs, the many...