Posts by Mstrong

Update... Here I am now 5 months after my laptop failure and I am still without a functional pc. I gave up counting the number of calls to Dell after I hit 50. One afternoon I was even passed around to 9 different reps before being...

Heya all First and for most thanks for your help and thoughts in this issue that has been plaguing me for 3 months now. History: Dec. 27th, 2010 (received Jan 2nd, 2011) Dell/Alienware shipped my brand new M17x R2; I7 740QM, 8gb 1333...

I guess my confusion in this lies with one of the Dell tech Reps I have spoken with during my troubles, he assured me that the replacement would be based on the value (as well as) the actual specifications. I did have to do alot of...

After nearly 7 months of issues with my XPS M1710 dell has finally agreed to send me a replacement laptop. Luckily (for me) they offered the M17X Alienware without any hassle. Preliminary specs are Nebula Red Core i7 620M 2.66 4mb...

I'm in the same boat Jesse... Had my M1710 since Dec 06 also. Has always overheated and shutdown on me. I eventually had to manufacture a custom support pad that elevates it 1 1/2 " with fans to increase airflow... Even that didn't...

Initially I had no idea the main GPU fan had not been replaced, until after I started to benchmark it. Since the 7950GTX has 2 separate heat pipes (2nd one going to the CPU fan) I figured it would handle it. There is something more then...

Well... The Dell repairman came and replaced my broken 7950GTX card, and installed and new heatsink... He neglected to install an new GPU fan (which most likely caused the GPU to burn out in the first place.) I came home happy to...

Well i finally got a call from Dell CS/ TS support to schedule a time for the repair of my system, which will be sometime tomorrow between 9 am and 5 pm, so much for the Next Business Day on site repair service. The Dell CS agent...

After nearly 3 years my beloved XPS has hit the wall, the 7950GTX and GPU fan are fried; graphical glitches and artifacting galore, called Dell support to get a replacement (thank god for my 4 year warranty and NBDOS/Complete Care...