Posts by Abbiegayle

To everyone having black screen issues with bios version 1.14 or 1.15, try updating your bios to version 1.16. Please be aware...this is a do it at your own risk solution. If you have a service contract with Best Buy, it will be voided...

To everyone having black screen issues with bios version 1.14 or 1.15, try updating your bios to version 1.16. Please be aware...this is a do it at your own risk solution. If you have a service contract with Best Buy, it will be...

Have been ill and haven't been able to get to BB yet. I DID, however, call 2 stores yesterday and spoke with techs at Geek Squad. Neither had heard of this problem, which I am having a difficult time BELIEVING. There are several...

Just a heads up...I have the Acer Extensa 5420 - purchased 4 weeks ago - and it has a serious problem with the screen going black and you have to manually (hard) shut it down and then turn it back on. I've actually been on it for a...