I'm writing this because I need to vent. I'm sick and tired of dealing with Dell.
Less than a week of receiving my XPS2, the CD/DVDRW drive dies, it is unable to read a disk and will lock up when trying to do so.
I also don't have an Operating System disk and no it was not in the start menu for an option to burn one.
I go online since it is the 'preferred' method. The tech can not help me because I have an XPS2 and he isn't qualified. For god's sake, just send...