Originally Posted by SMOKE_SKULL
My neighbours 1710 is getting replaced, will they want his old one back before they send the new one? Dp they disassemble the old one or do they just turf them in the trash?
No, Dell will send out the replacement to his house. They will include a waybill to return the other laptop back to dell. Once dell gets it they will test the laptop and find out the reason why it was malfunctioning. They will do what...