I have initiated the return. Saying it will take a while to get my money returned though. When i get my money back i guess i will order a revision 2 system barring some major design flaws arise in it as well
I have spent about 3 hours total on the phone with them today and have recieved no help at all. They are also telling me that the return policy is only 21 days and that it starts the day the laptop ships not when it is delivered. That...
When he agreed with me about needing a new system and called in for them to do it they didn't like it. He said that this was his first time dealing with an alienware machine but he was very mad that they treated him like that. He said...
My ship is 1-19-10. I had the tech guy out yesterday and they pretty much hung up on him when he said they needed to replace my system after i showed him the forums here and on dell's forums. He called back to talk to them again and...