I'm not a techy, so forgive my dumb response. Service had me do a number of things, which I just followed blindly. I don't know if I modified the registry!
When it doesn't recognize the DVD drive, the only thing that works is to shut it down and wait a few minutes. Then it generally starts working again. A restart doesn't work. This was the same MO prior to service replacing the drive,...
Computer is one yr old. Had no problem til about 2 months ago. Finally stopped recognizing the DVD completely, even in My Computer. Warranty service replaced the DVD Drive. Works intermittently now. Contacted service, they had me...