Posts by m0nkey653

Just wanted to throw in an update. Alienware-James did get back in touch with me again and passed my case onto an actual person in Florida. The "resolution specialist" has been super helpful. Over a few days, he physically...

**Update** Big surprise, Alienware never sent out the merchandise. I tried to cancel the complete order with them. They said they credited me back for the second charge and someone would contact me about the first charge. Two weeks...

Thanks for the responses and reading about my gripe =) I actually called alienware on Wednesday and asked if they could just ship the vid-card and RAM without shipping the heatsink (which was supposedly holding up the order). I spoke...

Hello all, This is my first post, but I've been reading the forums here for awhile and have gotten alot of good insight about my m9750. I don't normally post on any forums, but I felt I had to share this experience. I bought a...