A 6.64 is a pretty darned lousy reseller rating!
have you seen dell's rating? 3.15
compare this to ABS's 6.64 rating, that's pretty darn impressive for a small company to...
the notebook doesn't get hot when doing normal tasks. i use speedswitch xp to clock it down and it performs fine. when gaming it can get pretty warm. i would definatly get a notebook cooler, i have one, and it's made a huge difference...