Posts by Alienware-James

Refurbished (or recertified) systems are tested and inspected to work as well as new systems that ship.

Alienware has launched, for a limited time, the Double Damage deal. Spend $4000 or more on any desktop and get a free m9750! For details, please visit our front page at http://www.alienware.com

Keep in mind that multiple battery charges and depletion over a long period of time deteriorate battery performance. If you'd like to purchase a replacement battery, please contact Alienware customer service. Thank you, James

Hello Steve, Sorry to read about your experience. Please private message me your account details so I can review this order and help accordingly. Thanks, James

Alienware is proud to announce its Quick Ship promotion. We are offering a quick ship method and bundle for select systems. Please make sure to view them here: Desktops:...

The RAM you linked to is for desktop systems. You will need to review SO-DIMM models for laptops. We recommend ordering all upgrades through our Customer Service team to avoid voiding warranty and having compatibility issues.

Please check the following link for a list of items that can be reseated within the m5500: http://4help.alienware.com/cgi-bin/a...ers.search_fnl

Check your PM, Monkey

RedSox, sorry to read about your issues, can you please PM me your account info so i can check on this for you? Thank you, James

Hello, I'm so sorry to read about your experience and I'll make sure that it gets taken care of for you. Please PM me your account details so I may forward this case accordingly. Thank you, James