Posts by Alienware-James

This definitely looks like a video card defect. Can you please PM me your account information so I can further assist you?

Please check out Alienware's My Hive for the latest x32 BIOS update. This update addresses GPU downclocking on the m15x. Contact our Technical Support department by phone to go through this update, in case any difficulties may...

Sorry zosoX, but you may need to contact our Technical Support for a possible repair. Feel free to PM me your account details so I can monitor repairs for you. Thanks

If resetting the CMOS battery does not show a difference, then the issue may definitely be hardware related (motherboard, component). In this case, I'd strongly recommend calling our Technical Support team to arrange for a repair. If...

By any chance, would you be able to try resetting your CMOS to see if this changes anything? http://4help.alienware.com/cgi-bin/a...i=&p_topview=1 I recommend calling our Tech Support to do this over the phone. Let me know if this...

Have you tried booting off an external monitor to see if you can receive picture?

You may want to try reseating components as a starter. Please contact our Technical Support for phone assistance.

Please check out our Order Status page: http://www.alienware.com/order_statu...er_status.aspx Phase 1: (Order Confirmation) Your order has been received and is awaiting order confirmation. As part of our security procedures, all orders...

Only the following processor types are supported on the Area-51 m7700: Processor Types: Intel® Pentium® 4 520/530/540/550/560 Processor with HT Technology LGA775 Package (775-pin) (90nm) 90 Nanometer Process Technology, 1024KB...

Vista Ultimate offers both features of Home Premium and Business - Check out Microsoft's product page for key differences: http://www.microsoft.com/windows/pro...s/default.mspx