Posts by mosh

I think you were too nice in your email. "Would it be possible..." compare that with: "I require a 7900GS card based on the above facts and unsatisfactory performance of my current card. Furthermore as Dell's...

with a little complaining with the right person at customer care (do not even bother with anyone at technical support) you will get your laptop replaced or parts replaced easily. So dont damage it on purpose atleast give it back to dell...

Quote: Originally Posted by 8bit Here here. Dell is soooooo freaking huge that,IMO, the phone guys just try to get you off the phone as quick as possible. When I originally placed my order it was wrong 5 times. FIVE...

Quote: Originally Posted by postal I find it odd you're complaining about anything at all, adding a 7800 to your 9300 should have voided the warranty. Not really. You need to have sufficient proof that the...

My 9300 is being replaced, I asked them three times if its refurbished or new. She thought I had hearing problems but I wanted to ask them three times to make sure. They confirmed that it is brand new, from the factory, no parts or...

One of my friends accidently dropped his laptop in the bath and got a M170 replacement.

Is this an online Chat/Support, if so whats the URL to it? I could never find anything to do with "Sales Chat" or "Support Chat" on their website. I would also suggest you make a complaint to Customer Care asap.

If anyone here knows of any managers that are above the clowns/goons of Customer Care and Technical Service could you please give me their email as I really would just like to email them and get things sorted. Thanks.

I had a similar problem. Some cards would read, others would not. Dell tried to pass it off as "some cards just wont read", however I requested them to change the motherboard asap. Never had a problem with my SD Drive/Cards...

Has anyone else been having problems with Dell Customer Care of late? It has been almost 1 week since one of the technicians told me that a rep from Customer Care will call me within 24 hours to sort out my problems. Its been almost...