Ok...quick update, and to offer hope. I was contacted by a gentleman named Carl last night. While I was unable to speak to him, he did say he would try back today.
Fingers are crossed.
Quinn
Sorry...wasn't trying to be vague at all....
sales@alienware.com
support@alienware.com (in all fairness, this bounced because i used my work address...i will send from my email address of record tomorrow)
I hope this helps....
B
With regards to the first post--my hope is that this situation will receive attention from an executive at Alienware who is personally interested in the satisfaction of his/her customers. With that in mind, I am hoping to get a call...
Alienware claims to do a 200-pt inspection, but I find it hard to believe that any company truly testing the computer produces a product with as many flaws as my computer does. Having said that, i do believe that accidents occur, and I...
Rem...ok
I have the exact probs you do...my computer dies in hibernate, and I can't install the drivers.
The error i get essentially states that drivers can't be found.
The bad news...this sucks--especially when you consider the...
Well...just an update. It appears this is an ongoing problem for Alienware laptops with a Mobile Radeon 9600--so they have started a database and are working on a solution.
Guess they now need a 201 pt inspection
B
Ok...so before I use the Omega drivers...the site mentions this...
"An important info has come to my attention, if you have a Radeon 9600 Pro card,
regardless of the manufacturer, you MUST enable Fastwrites to make it...
C-Media AC97 Audio Device
Using v .29 Driver
Windows XP home
And, yes, I installed the optional patches...here is the thing...I was having problems with hibernate, and the Alienware Tech instructed me to add the...
OK, i hate to beat a dying horse, but its happening again!
Now, follow me for a quick second here...I call customer support to inform them that i am get "skips" in my audio, or hiccups if you will, and they suggested I use...