Posts by vanillawafer

Quote: Originally Posted by drews Well, I must say I'm fairly impressed with Dell. The replacement order has gone through Order Processing, Pre-Production, and Kitting, Build, Testing, and is now in boxing, in less than...

Quote: Originally Posted by Deutch420 well, i dont know who is to blame here... i have spoken to fairly high end people in both DELL customer service, and UPS headquarters.... Karen at UPS swears that the order was...

Quote: Originally Posted by RamIt I see questions regarding this alot so I thought I would post Dell's reply from customer service. "All UPS orders will show on their site as shipped by UPS Ground regardless if...

I bet you didn't get it today did ya?

Quote: Originally Posted by mattboy Had a question about my shipping status. The Dell site says the estimated arrival date is monday, but I can't find any information like this on UPS's site when I try to track it. All...

Could be worse, I ordered on 3/8 and mine got lifted by some UPS scum, and now I'm waiting through all the paperwork BS to get dell to start making my replacement laptop, and while I wait Dell has already charged my credit card over...

Quote: Originally Posted by GrizzlyAdams I bet with some creative research you can come up with the emails of some biggies of the company. I have heard of many a story of people side stepping all the middle people and...

Quote: Originally Posted by PSYCHO Call them and ask to speak to a supervisor. They can ship FedEx overnight. I did numerous times, and every time she was worse than the actual employee... they will not help...

Quote: Originally Posted by PSYCHO FYI - I'm a Dell reseller and everytime Dell ships overnight or 2nd day via UPS the UPS tracking always says ground. Pisses me off every time but the package does come based on the...

Quote: Originally Posted by Hunterzyph FYI: Did you pay by credit card? If you did, American Express, Visa, or Mastercard will guarantee you get your purchased item. Might want to give'm a call. It's part of the...