just an update: i replied to their first email insisting i get the CD's for the purposes of being able to install a fresh copy of windows w/o the bloatware, and also being able to get rid of the huge PC restore partition. a different guy...
if anyone's interested i'm selling mine on ebay. i agree with picard, the sound was MUCH better on my 700m than the integrated audio. unfortunately, i just upgraded to a new E1405 which doesn't have a PCMCIA slot
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