Posts by SV007

Quote: Originally Posted by CyberFriend I had the same problem. My m680 suddenly died on me one day...and even if I press the power button, it would not turn on. I sent it in for repair and they replace the...

Gateway's policy is 15 days on product returns, but they will try to get you for a 15% restocking fee or shipping charges. However, since you have a defective unit, you should escalate the issue politely to product returns and ask for a...

Quote: Originally Posted by JLat SV007 My advice to you is be patient and persevere. I ordered a M680X, 2 ghz machine with 1 gig of Ram and 100 gig HD, 4 year service K for $2369. Had a problem with the wireless...

Quote: Originally Posted by CyberFriend No, the HD was intact and all my programs were still there. When I send it back for repair, there was a form where I have to fill out asking me whether it was o.k. if they could...

Quote: Originally Posted by CyberFriend After I received the replacement of the motherboard, everything works great now. No problem whatsoever. Also, I played rpg for hours until the computer gets hot but it never...

The saga continues ... Tech support had the unit sent to the wrong destination - Irving Texas instead of the Tennessee facility for repairs! It is still under 15 day warranty and I may just return the unit. Have already asked for a new...

Quote: Originally Posted by CyberFriend I had the same problem. My m680 suddenly died on me one day...and even if I press the power button, it would not turn on. I sent it in for repair and they replace the...

That's an excellent price for that config. Hope yours lasts longer than mine. My M680XL worked flawlessy for 2 days, then just died. Won't power up, nothing - sent back for Service yesterday. Will post the results when I hear back. ...

Worked flawlessly for two whole days. Beautiful screen, awesome performance, DVDs look incredible, etc. Then out of the blue, I go to power up and nothing! Power light comes on for one second, then nothing. No start up whatsoever. ...