Posts by solipsis

So they didn't ship on Oct 21. We called and they said shipping was delayed again to Nov 18 but this time they agreed to cancel the order. So the good news is that we got a full refund and I've been sleeping better. Thanks for the...

Which is better for the M40? Intel PRO/Wireless 2200BG (802.11b/g) or Atheros wireless-LAN (802.11b/g) supporting Atheros SuperG technology

Are there any HP, IBM or Sony models that have at least an Nvidia 6600 or better 6800? I couldn't find any on the HP or IBM website and I only found a 6200TC for Sony. Please advise.

He went to the extent of saying he didn't care when i asked him what other options we had...this is Toshiba Customer Service....they don't care...

Well...i tried calling. This guy named Lionel answered. I told him that the Federal Trade Commission states that on the first notice of shipping delays the consumer should be given the option to cancel. He hung up on me and kept...

Does any of you have the direct number of Customer Relations Management or other people in management? What about emails? I tried to email customerservice@toshiba.com but it just keeps bouncing back. Any other advice you can give...

What happens when you refuse a shipment for a customized laptop? Do you get charged a restocking fee? How long does it take to get our credit back after the refusal of shippment? We've been considering a credit card chargeback but my...

We ordered a Satellite M40 from ToshibaDirect last Sept. 23. Toshiba said they would ship Oct 6 or 7 to arrive Oct 12. We called earlier this week and they said that shipping is delayed until Oct 21. My Uncle, who the laptop is a...