bit of advice please
im getting no place through xp support 5 weeks + do you think my account manager from the small business side would help ? my m1730 was bought from dell sb although this is my home pc not a business one .
Er a rep told me last night there are over 200 waiting . My case manager wont`t talk to me and i have requested many callbacks . They told me there`s no time frame for these parts .I'm into my 6th week of waiting now .
right just had a ding dong with my cr rep ritesh bagdai who said i had two options .
1. wait two months to replace my gfx card
2. accept a replacement with an m8700 which will have the card replaced when available . He said this was in...
Originally Posted by qhn
Sure, keep pounding on them. Escalate to a supervisor. Don't dwell on the m17X, but pushing for equal specs for replacement - then you might get the m17X
Originally Posted by F@iNT
the M1730 failure has turned into a major epidemic, i wonder how many more are out there?
i`m one here
well i`m back to square one
my replacement m1730 has been cancelled...
hi long time lurker
i wont bore you with details but customer relations agreed to replace my dead m1730 because of me waiting over a month for the 8800m gfx cards . anyway they just sent me the pdf of the replacement system and lo and...