They're obligated to replace it.
And how would they ever prove it wasn't an accident?
"I upgraded to the complete care warranty because I was taking a new job which required me to use my laptop in the field. Lucky I did this...
I'm pissed that a 4 month old laptop is a piece of shit.
I've had so many damn weeks of complete BS with this system.
I know a ton about computers, and in my entire life I've never had any BS like this.
I honestly could care less right now.
This computer has had about 4-5 reformats, and it's given me constant trouble...
I can't play any games, listen to music, I mean WTF?
They want me to send it in, so they can replace the...