The DV8000 has 2 backlights as opposed to 1 on the rest of HP notebooks. It looks amazing but forget about getting more than 90 minutes running on battery.
Call again and ask for a supervisor, explained everything and tell him that you feel like you deserve help because is not fair that the NB is crapping out about 1 year after you bought it.
If you get a nice sup then you will get your...
Run a HDD-Self Test from the BIOS, when they start to crap out they run slower. Also, check your msconfig startup list.
As a final alternative restore your whole system, that would probably solve any problem that you are having.
Actually they located in Bangladesh and there is another center that I can't remember where it is.
If you mention lawsuit on the phone you will get to a supervisor or to a quality manager right away but would not recommend it. I would...