Posts by cccampbell

I have an update. I received a prompt contact from PC Torque informing me of the plan they have with sager to reduce costs by 10% for parts and labor for in house repairs. I thanked them, then e-mailed sager about the computer. The...

The below is a letter I've just sent to PCTorque from their website marked as 'tech support'. Since I've had issues getting a response from them in the past, and since other people are in the market for a computer I though I'd post it...

Hi. I have a 5720 I purchased from PCTorque on 12/05. I purchased the 3-year 'on-site' extended warretny for upwards of 400$ dollars. The hard drive is beginning to show bad sectors, and I am getting a very many errors when I run...

If by help, you mean, let you know that I get the same erratic disconnects? Let you know that I've e-mailed them and gotten no response? then yes.

Oh, well, I guess uh, that's what I should expect from a top of the line notebook. A paint job that flakes off and a trackpad that's trash. *sigh*. I'll use this computer, and I will *NEVER* *NEVER* *NEVER* *EVER* buy another sager....

Sorry, not lazy. I want to *use* the trackpad, I just want 'tap-to-click' disabled. So it's the paint wearing down? There's no solution for that I gather. Any suggestions on what type of pain to use to repaint the box? -Campbell

*sigh*. So I kept the box, and worked through some minor issues. I don't enjoy not getting a response from tech support, nor do I like having to turn of 'tap-to-click' every time I boot the machine, but whatever. I've moved on. So...

Yeah, that's cool. I have that little sheet that tells me what all the function keys do. I guess I might not of been clear. I like using the touchpad - it is the primary way I interact with my computer. I learned to use one without...

Hi again. I've decided (almost) to just bite the bullet and live with the box, whether PcTorque ever responds to my e-mails and requests or not. (At least there's a forum for these issues now, which was not the case 72 hours ago.) ...

:-) Thanks for the reply. I see where it says I get that money back guarantee, but am still unclear on how I am supposed to claim it when I can't get in contact with anyone. I'm pretty close to deciding that's the way to go. It wouldn't...