As stated above, YES, be professional about it! Working on solution in a professional way will almost always get you the results you want.
The person @ Aliewnare who said there is no exchange program may not be authorized to do so....
Keep pushing the issue if the laptop comes back in a state of disrepair. I have no reason to not believe you about the motherboard replacements. Four motherboard failures is unacceptable. Just because it is a "gaming" machine...
Quote:
Originally Posted by shazza
Have said it before, and will say it again - DO NOT buy an Alienware computer IF you cannot deal with potential stress if you have to send your system back for diagnosis/repair. This...
These types of posts should be ignored. How many times must this topic be rehashed?
The Agreement of Sale specifies the policy in black and white. It may be a little stricter than some other companies, but I bet most people don't buy...