Posts by RedSox75

UPDATE: Got my machine back... It will start now and I can get into windows... But it is running very flacky, shut down after being on for awhile or while gaming. So they got it to start but it still is not fixed. So it looks like I...

So I finally talked to my Rep at AW after leaving multiple voice mails and emails. He was unable to tell me what had been done to my machine and/or what was done to it. All he could tell me is what I told him in my emails and voice...

Hammerhead thanks for the advice and I really am trying to be calm. I am dealing in with someone from the CEO office but he has not been very helpful at all. He has not responded to any of my emails and has not returned phone calls. I am...

OK I don't know the temps but I also how to diag a computer and figure out what is wrong with it. I could have made a mistake but I also know that the problems I am having are not related to a hard drive cable.

Don't know...but it really does not matter. The computer starts up, runs for a bit the shuts dowm... So not a hard drive problem.

Ok so I have not heard back from anyone at AW so I decided to call myself. My Rep I was working with was unavailable to to talk with me so but the person I did talk to told me that my machine is repaired and on it's way back to me. The...

Glad it worked out for you I am holding out hope for my system... Congrats...

Gents who asked my machine is still under warranty for at least the next six months or so... Now to the update... I have escalated my problem to the CEO’s office… but that is another story. So I am going to make this quick. When they...

Quote: Originally Posted by tridge RedSox, Thank you for your reply I do fully agree with you on your points, this should be taken care of...the first time. Alienware does sometimes lack on their professionalism....

Quote: Originally Posted by Alienware-James RedSox, sorry to read about your issues, can you please PM me your account info so i can check on this for you? Thank you, James Thank you for the reply and I...