Posts by LurkingJayhawk

Quote: Originally Posted by LurkingJayhawk I simply wanted to update that Luke did in fact contact me on this issue over the course of the week, and was kind enough to offer to service the power issue by RMA'ing it to...

Quote: Originally Posted by FriedToast Glad to see that things (hopefully) got taken care of. I, too, have had issues w/ PCT, Sager & Warrantech. Warrantech's problem, I felt, was just a poor attitude (spoke to the...

Quote: Originally Posted by LurkingJayhawk Luke, This may account for at least part of the problem I had when contacting PCT regarding past support issues through e-mail, voice mail, and that I eventually posted on...

I simply wanted to update that Luke did in fact contact me on this issue over the course of the week, and was kind enough to offer to service the power issue by RMA'ing it to him. I declined, as I really could not afford to go without a...

Quote: Originally Posted by G-Omaha I guess that I have come to the conclusion that "cutting bait" is the option for me. It's been a nice ride; however - time, for me too, to move on.. See...

Luke, This may account for at least part of the problem I had when contacting PCT regarding past support issues through e-mail, voice mail, and that I eventually posted on here. So as not to rehash the entire thing, I will simply link...

It is actually PCT that has been failing to call me back or respond to e-mails over the course of this issue. Hence the reason I am once again posting on here. Warrantec actually has someone answer the phone, which is nice, if they...

Well, it has been 18 months since I last posted on this forum, due to the principles that I had in regards to Support, or lack there of, that I received on my 6 month old laptop and the DVD drive. Here is the link for those who have no...

Just to clarify something here, so as not to leave the wrong impression. We’re talking about a $200-300 drive here. Not really that big of a deal to me in the grand scheme of things. I spent about $100 on purchasing different...

I think the title says it all. http://notebookforums.com/showthread.php?t=54184