Posts by Actual Dell Rep

I still firmly believe that businesses are better off buying Latitudes, due to their longer lifespan (new employees can get the same notebook as others regardless if they are hired months later - an more effective way to standardize and...

Call 800-973-3355. Tell them where you go to school, then politely make up an excuse for not being able to use a 40% off coupon you had a few weeks ago. Make the rep feel sorry for you and ask if they have another one they can apply.

I totally agree with you about the jack in the front when the notebook's on the lap. However, most peoples' notebooks rarely ever see lap time. (Hence the industry change in what they're called.) Front jacks make more sense more...

I told you this thing was coming.

This is nothing new. It has to stabilize at some point or another for whichever company grows as fast as we have. I wouldn't expect crazy deals on desktops...notebooks will depend on how each quarter plays out. Our enterprise...

The Gold Tech Support queue is in Round Rock (Austin, TX), where I am. I know the people in that building. With GTS, you can call in, email, or chat online. In fact, a GTS rep can log in remotely to your machine and diagnose if you...

Quote: Originally Posted by DarthPierce This is only semi-related to the conversation at hand.... but: I'm about 2.5 years into my 4 year waranty (with CC). If my laptop broke (in an un-fixable way) and they sent me a...

You weren't cheated. You're paying for what you're getting. She just didn't really know what she was talking about. The folks in EPP seem to be more knowledgeable. (I'm not in that division, either...just that I know people there.)

I don't work for Home Sales, but I was able to look at what was going on. She did quote you for the price of the 4th year of CC, but as I said the order management program caught it. When you receive your statement from DFS you'll...

Things don't just end up "lost," you know.