Posts by geek24

Mine varies. Sometimes it took a month, but lately, it has only taken a week. Depends greatly on what your problem is, and where its being sent to.

Don't worry, Alienware has more success stories then failures. People are just too busy bathing in their Alienware-gloryness (word?) to post about it . As for my situation, here is my update: I was contacted by phone personally...

Well, I am 14 and take expensive things for granted (which most people do anyways), and I guess my problem was that I believed too much in Alienware (they had a god-like image to me). I would never have looked at them like a normal...

Thanks for the input guys. I really apreciate the community responding to my issue here. As far as the 7700 goes, I am going to ask for a replacement and not a new system. Knowing them, they won't be able to do that especially because...

If for some odd reason I do get a chance to get a new system, any ideas? Would you guys say a desktop would be a good investment, or a laptop? I do really need a laptop for school and all... Also, is the 7700 any good? Hows the...

Lets all give Alienware a chance... I sure did. Most of the time, they won't fail you. They are a great group of people, I just am bombarded by lemons!

My parents and I are sitting down tonight to discuss this. Hopefully I can get a replacement if anything. We are quite angered, and any road is open to us. We demand to be compensated for this faulty product!

Heh, no refund, no replacement. You see, it was somewhat replaced (mobo, vid card, case and all) THE DAY I GOT IT. Thats right, I had to send it back because it fried during a game 1 hour after I got it (which was halloween...). After...

Sorry craig, as I said, I'm in a moody mood. <lol. Depot for 7th time really SUCKS especially when you have a LAN party comming up!!111 ARG!!! /Rant Alienware sucks when it comes to keeping all their employees on the same page.

Welcome to whats left of pride after Hurricane Alienware 766. Sorry to hear about overheating. Have you cleaned out your fans? Compressed air would do the trick. Also, are your fans working? Make sure they are. I would just go through...