My XPS has been good it's LCD is ok not great But all in a nice tidy machine.
BUT what does suck is Dell customer service :-
I bought the Dell in the States ( it arrived on my second to last day) and the restore DVD's were lost in...
Yes you can use any SATA drive with this ..
However it doesn't supply power to the ext drives you will need to get a SATA enclosure for that ..
I have this connected to it :-
I don't think Dell will let you change the part yourself I think you maybe better to return the whole system for replacement.
If people start to return them it may lead to them sorting these problems out
Think I'm going to tell my friend to wait (or buy my laptop ;-) ) esp since even the deals in japan aren't that great ..
Since Dell's price compaired to Sony's is about 250USD extra here I may tell him to get a SZ
Speed I understand your problems with Dell But if you bought retail or with the 30% discount code - your would still get the same service and If Dell are like HP spares all of the plastic parts will be new ..
Now if i can just...