Posts by Dell-Richard_B

Hello, This is Richard from Dell's Online Community Outreach. I wanted to respond to your question because I have good knowledge about this subject. It would be best to remove the old compound from the heatsink, but leave the blue...

Hello, This is Richard from the Dell Online Community Outreach group. It is true that the XPS 1330 adapter was designed to be smaller and lighter, for the purpose or making it easier the carry around. You always have the option to use...

Hello, This is Richard from the Dell's Online Community Outreach group. What you are experiencing is very unusual. You have reported that the system keeps booting with the "Diagnostic Boot Selected" message. But, the hard...

Hello, This is Richard from Dell's Online Community Outreach group. To verify if the LCD issue is related to software or hardware there are a few quick things we can do. First we would want to know if the LCD display functions...

Hello, This is Richard from the Dell Online Community Outreach group. As the previous poster stated there isn't a power supply that can be replaced inside the computer like a desktop computer. The power supply is external on portable...

Hello, Richard here from Dell's Online Community Outreach group. From what you described I believe you have a XPS M170 system. You are correct the fan on the right side cools the graphics card. I believe the previous poster...

Hello, This is Richard from Dell's Online Community Outreach group. Do you have a secondary battery installed on this computer? From what you describe there could be an issue with a dead cell inside the primary or secondary...

Hello, Have you checked to see if all of the screws are in the system? Look underneath the system make sure that all the screws are present and screwed in tightly. Make sure that the battery and AC power has been removed first before...

Hello, This is Richard from Dell's Online Community Outreach group. You indicated that there is no life in the computer. I have a few questions about the behavior of this computer. Is the battery still working or is it nonfunctional....

Hello, This is Richard from Dell's Online Community Outreach group. I believe the comment is unfair to say that Latitude is highly inflexible. There isn't anything I can not do on my Latitude that can be done on an Inspiron. I do...