Posts by Dell-Richard_B

I am sorry to hear that and will look into it, chances are that the technicians you spoke to are so accustom to the term use at Dell "True Life" that they did not understand what you meant by glossy. Glad that you are...

Try running the Dell diagnostics (F12 at the Dell splash screen just after powering on, or by booting to the Dell Drivers & Utilities CD) or memtest86 (http://www.memtest86.com) to check for problems with the memory or CPU. My guess...

If you haven't already tried it, I would recommend testing to see if web pages pull up when you don't have AOL running then try to connect to AOL. If you can view web pages on the internet, but can't connect to AOL then it is definitely...

Looks like everyone before me covered most the bases already. Booting into safe-mode and running System Restore to try and get back to a working configuration would be the first thing I would try. You might also try booting from the...

In general, there aren't really any problems with leaving any "modern" computer on all the time. As long as you take the appropriate precautions to prevent overheating (don't block the vents, don't leaving it running in a hot...

Checking the Dell website, the M1710 currently ships with a T7400, T7600 or T7600G Core 2 Duo processors. If you are planning to put in a T7600(G) then you may not need to update the BIOS for it to work. If the update is needed you can...

My name is John, and I am a customer advocate at Dell headquarters. I came across this thread, and wanted to see if you've received an adequate answer. The behaviour you describe here is perfectly normal. To test this theory, I pulled...

If you like you can email me the service tag for your system and I can look into replacing the screen for you if there was an error. If you decide to keep the current screen that is fine as well. The non glossy finish does have some...

The easiest way to tell if it is software or hardware since you say your roommate has the same notebook (except for the ram), is to swap hard drives. Take his hard drive out and put it in your machine, if the problem goes away there is...

I’m at Dell Headquarters in Austin, Texas and I just came across this thread and wanted to comment. The XPS and Inspiron lines do not offer TPM on any of their models and the bios versions they ship with as well as future...