Then you are within the 21-day money back period.
What he said is that if you don't like the configuration you bought, you can return it back to Dell for a full refund. Then you could buy a configuration that can be upgraded.
Have you tried uninstalling the C-Major Audio program in safe mode?
Also, just did a Google search and found this:
"Recently encountered similiar problem with same error number and failure address at one of our test computers....