got my asus a6000 series entertainment notebook last year and for a few months the sound has not been working ive tried everything and im all out of ideas it makes system sounds like beeps but does not make any other sounds i get this error message whenever i try playing something using WMP

"Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."

please help asap

Have you tried uninstalling the audio drivers & reinstalling them?

Which A6000 model do you have?
I ask because there are 23 different models showing on the Asus sight & I'm not sure if the drivers are any different for any of them.

well i have the -A6J series
but it sais about an inch below that
M/B version: A6JC

when i tried to reinstall the audio driver this is what came up

Cant find match realtek HDaudio inf file

thats what came up first then this came up

Realtek hd audio driver setup failure

OK, from the Asus sight...

WinXP
http://dlsvr03.asus.com/pub/ASUS/nb/..._XP_060220.zip
Win Vista 32bit
http://dlsvr03.asus.com/pub/ASUS/nb/...a32_070313.zip

& these are the latest Realtek HD Audio Codecs from Realtek.
Win XP 32 & 64bit.
ftp://202.65.194.212/pc/audio/WDM_R185.zip
Win Vista 32 & 64bit.
ftp://152.104.238.19/pc/audio/Vista_R185.zip

I would deffinitly try the official Asus drivers first to see if that will bring you back your sound but if not, I have found when I was playing with Win XP Pro X64 that the Realtek HD codec made my sound work flawlessly on my Sager 9860 when all other chanels were attempted.

I hope this helps..

thankyou so much for your help i have yet to been able to tr out those drivers because i sent my laptop to one of my mums friends who repairs computers but if h can not fix it then i will try the drivers u suggested thankyou