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You have to be transferred to precision business support. If you were upgraded from a consumer notebook they it shouldnt be an issue to transfer you to business support via the chat or email. You should contact customer care to have you switched to the business line.
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HP Blackbird 002: Phoenix 2009 Gaming Beast Core 2 Quad 9450 @ 3.6Ghz | 24" WUXGA HP LP2475w S-IPS | 4 GB 800Mhz | 2x Geforce GTX 260 216 SLI | 640GB x2 RAID0 + 3TB | 16x DVD+RW | Win7 x64 Ultimate HTPC: Atlus 2009 HTPC Phenom 8650 X3 | 46" Panasonic TH46PZ85U 1080P | 4 GB 800Mhz | Radeon 4850 512MB | 750 GB | 16x DVD+RW | Win7 x64 Ultimate Alienware M15x: ValkyrieTwo 2009 Road Warrior Core i7m 720 | 15.6" WFHD+ 1080p LED | 4GB DDR3 1066Mhz | Geforce GTX 260m 1GB | 120GB Vertex SSD | 8x DVD+R | Intel 5300 B/G/N | Win7 x64 Ultimate |
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