Toshiba On Site Warranty is a joke ... Do not pay extra for an on-site warranty. My son has a Satellite at college and the screen went bad last SUnday night an ...

xLiquidx · 07-18-2007, 04:14 AM

Quote:

Originally Posted by Amelia

Google "tech support showdown." Go with the first response.....I think you (and perhaps some others) may find it interesting. A

That article is also over a year old.

How about going with the second response?

Latest showdown...

Lindawalters · 02-05-2010, 12:36 PM

Do not pay extra for an on-site warranty. My son has a Satellite at college and the screen went bad last SUnday night and he still has not had anyone give him an idea when it will be fixed. The level one technicians apparently have no control over the lever 2 guys who really do the service calls and you cannot get through to them. I have spent at least 2 hours on the phone with at least 8 different support people. They mostly just trransfer you and then the phone goes dead.

02-05-2010, 12:36 PM	#32
Lindawalters Registered User Join Date: Feb 2010 Posts: 1 Credits: 220	Toshiba On Site Warranty is a joke Do not pay extra for an on-site warranty. My son has a Satellite at college and the screen went bad last SUnday night and he still has not had anyone give him an idea when it will be fixed. The level one technicians apparently have no control over the lever 2 guys who really do the service calls and you cannot get through to them. I have spent at least 2 hours on the phone with at least 8 different support people. They mostly just trransfer you and then the phone goes dead.

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