I got this thing for $499 with no interest for 6 months at Best Buy, and it looked and performed excellently, except for the temperature around the touchpad. It was so uncomfortable that I took it back for a refund after 1 week. I am OK with a laptop being hot on the bottom, but not where I place my hands for typing. I am typing on my old Gateway now, and I feel no heat. The Dell was MUCH hotter on the palms, and it's the same speed (but 2 cores instead of 1). Hold your applause, but I actually kinda liked Vista!!! It was a little hard to get used to, but I had no conflicts, except for Outlook 2000. I really like the Dell brand, but I just couldn't stand the heat, so I got out of the kitchen!!!! After returning the laptop, I checked a display unit Best Buy had out, and it was as hot as hell. I'll be honest and say that this experience has moved me away from Dell for my next buy on a laptop. I guess I'll have to move up!!!!