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#1 |
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Registered User
Join Date: Jun 2006
Posts: 244
Credits: -277
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Service Contracts & Warranties is this correct?
I bought my E1705 off the out let but when I look at my warrant this what it shows.
System Summary Service Tag: ------- System Type: Inspiron 9400/E1705 Ship Date: 5/26/2006 Dell IBU: Americas Description Provider Start Date End Date Days Left Complete Care DELL 5/5/2006 - 5/4/2010 - 1371 Limited Technical Support DELL 5/26/2006 - 5/26/2007 - 297 Initial Next Business Day BSC 5/26/2006 - 5/26/2007 - 297 Next Business Day DELL 5/5/2007 - 5/4/2010 - 1095 Next Business Day, Includes Nights/Weekends DELL 5/5/2006 - 5/5/2007 - 276 Technical Support - Phone Assistance DELL 5/26/2006 - 5/26/2007 - 297 Technical Support - Phone Assistance DELL 5/5/2006 - 5/5/2007 - 276 Technical Support - Phone Assistance DELL 5/5/2007 - 5/4/2010 - 1095 |
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#2 |
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Registered User
Join Date: Mar 2005
Posts: 272
Credits: -168
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It looks to be okay, the way Dell indicates all this on the site has to usually deal with Standard (top number) and then what you've purchased in addition to the standard warranty (bottom number).
__________________
XPS M1710 | Core Duo T2500 (2.0Ghz) | 1024 DDR2 | 17" WUXGA (LPL) | 512MB 7900GTX | 60gig 7.2k RPM | NEC 8x CD/DVD | Bluetooth 3.5 | IntelPro 3945 |
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#3 |
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Registered User
Join Date: Jun 2006
Posts: 244
Credits: -277
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I should have put this in first. On my invoice I only show for a 1 year at home warranty. Today I some issues and the tech told me that I have the 1 year warranty but I never told him about the rest of the warranty. It was like he had no idea. Very strange.
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#4 |
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Registered User
Join Date: Mar 2005
Posts: 272
Credits: -168
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Maybe link a SCREENSHOT of your warranty to photobucket, etc. And then show a rep the link?
__________________
XPS M1710 | Core Duo T2500 (2.0Ghz) | 1024 DDR2 | 17" WUXGA (LPL) | 512MB 7900GTX | 60gig 7.2k RPM | NEC 8x CD/DVD | Bluetooth 3.5 | IntelPro 3945 |
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#5 |
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Loving my Alien :)
Join Date: Feb 2006
Location: Ontario, Canada
Posts: 13,670
Credits: 101,877
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well if your service tag says that abouve, then thats what you have
You can always call dell support to confirm it,
__________________
M17x, FX Red, QX9300, Sli GTX-280, 2x256GB SSD, 17" WUXGA, 4 GB DDR3 1333 Mhz 3yr CC M6400, Q9000, FX3700, 8GB DDR3, RGB LED Display, HD, Blu Ray, 1530 WiFi 370 BT, Desktop Water Cooled I7 920, EX58-UD5, 12 GB DDR3, Raid 10, Dell 2707, Blu Ray, GTX 295 CO-OP Copper, Swiftech GTZ, Koolance RP 1000BK, My Dells Vostro 1500, Studio 15, M6300,M1710, E1705,3500,4000,4100,5100,5150,6000, 7000,7500,8000,8500,C410,C610,C810,Cpi,CPx. 6400,1501 |
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