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Originally Posted by zheka1
Hi, ROBERT602
Saw you got your lap in Europe for $160..Can you expand a bit more details:
to which country?
taxes you paid?
any other fees (brokerage?)
timings?
How do you expect to handle technical service questions, should - hope not-the need arise?
Would really appreciate your answers since need to urgently buy a good nb
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No problem, I got mine shipped to the UK. The $160 covers shipping costs including brokerage and handling fees, which were minor (about $20, can't remember exactly). I had to pay taxes of 17.5%, which is a standard tax on all items bought in the UK. Most countries have similar taxes although they go by different names. You can usually claim this back if you put the laptop down as a business expense.
I used UPS standard delivery which is guaranteed 4 days but ships to most countries in Europe within 2 days. I delayed my order by changing it after I placed it but otherwise international orders take the same time as american orders. The one exception to that is if you order a non-NTSC TV tuner, Sager dont always keep these in stock so it can delay the order. In my case though, Sager had some PAL TV tuners in stock so there was no delay.
Tech support is the biggest problem as far as I can see ordering from abroad. Sager have a policy of paying return shipping costs, but this
does not apply to international orders, so you have to pay both ways. Delivery times shouldnt be too long though, it depends which delivery service you choose. Fortunately there are clevo service centres in Germany and the UK, which cover parts costs and do repairs if anything goes wrong, but you do have to pay labour costs, £100 in the UK.
If you just have technical questions and dont need to service the laptop, then emailing sager is the best way, it's free and usually fairly quick and detailed.
