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So I had a very friendly PC Chat with Dell Support representative..

post #1 of 4
Thread Starter 
So I had a very friendly PC Chat with Dell Support representative..
So I specified to him that I need OS CD and drivers and I expect it to be shipped free of charge.

So everything went well.

Except I see a charge for $23.76 for this "order". What kind of @# IS IT?
post #2 of 4
Thread Starter 
They (Pradeep) just assured me that I will not be charged. Must be some really creative accounting system in place. Oh well.
post #3 of 4
Yeah, I believe it's for their records. A lot of people see this and get confused, but they don't ever get charged. I don't like the way it's done, but that's the way it is.
post #4 of 4
Misleading title, thought someone got a crosscontinental date.
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