Only way they're going to do it is by logging more calls with PC Torque and Sager. I've done a ton of background work that is so far unparalleled by anyone posting here on the bluetooth problems (see the DO NOT BUY BLUETOOTH thread - soon to be bumped up!), sorry that I can't help on the wifi side.
Also, since no one bothered/knew how to do a packet analysis, I'm reluctant to personally do any more physical work after I was personally attacked by some mainframe guy in Omaha who said I was all wrong - when everything I forecasted has occurred for well over a month and we now have an abundance of unanswered both WiFi+Bluetooth questions sitting on this board, with new 9880's being sold to customers everyday soon to be experiencing similar problems.
I think some questions would be answered in the interim if somebody experiencing this would download ethereal or equiv and start watching packets....it might be fixable with config tricks if the same driver is working fine in Linux...
Atype - I'm with you on this, just venting here. Please post any updates or thoughts you have. Even if no one else here cares or reads it, I do.