I've got about 9 licensed to me copies of windows xp, call me crazy but I'm one of those guys that actually pays for and uses legal copies of everything on my computer.
post #21 of 243
8/31/05 at 1:25am
|I had to do a complete reformat of my hard drive and I no longer have Sonic or
PowerDVD software to burn CDs or play DVDs. I was able to make a back-up of
WinXP and downloaded the other drivers and utilities from your web site but I
will need the disks for Sonic and PowerDVD.
|Thank you for contacting Dell Warranty Support.
We appreciate the opportunity to assist you and I assure you it is our hope that
you have a positive experience with our company.
I need to inform you that Sonic and PowerDVD are Royalty based software and as
per Dell policy we cannot send you any Royalty based CDs after 21 days of
purchasing the system from the invoice date. If you do not have the CD then in
that case you need to contact Dellware for purchasing the required CD to get the
issue resolved. Please contact Dellware at: 1-800-449-3355 for further
information regarding the purchase as they have got the required and updated
resources for providing you the exact information.
If your issue is urgent and requires immediate assistance, please utilize our 24
hour phone support at 800-822-8965.
Thank you for contacting Dell Warranty Support.
Originally Posted by litlechina
this sounds stupid, but i am having a hard time finding the order support email form? can someone link me to it?