sent an email to dell canada last night and received this email today:
Thank you for contacting Dell Customer Care.
We apologize for the delay in responding to your email.
We have today put through a request to have the required CD's sent to you. Expectation for delivery is 7 to 10 days.
We sincerely apologize for any inconvenience this may have caused you.
Your Dell case number is *********.
Should you have any other questions please do not hesitate to contact us
. Please choose Support & Customer Care.
How are we doing? If you would like to provide feedback or feel you
have an unresolved issue please feel free to contact our Case Manager, Melissa at Ca_OI_CustomerCare@Dell.com
. We appreciate your comments.
Dell Customer Careca_canadacs@dell.com
Phone: (800) 847-4096
Thanks alot, also, what is the case number for? I starred it out incase it shows address but I didn't really know.
Oh and americans get overnight and we get 7-10 days?