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my XPS gen2 shuts down suddenly with a loud beep during gaming - defect? plz help

post #1 of 5
Thread Starter 
as said a very loud beep comes from the speakers, then the screen turns completely white and my is xps powers off... the whole process takes max 1 second from the beep to the power off...(no windows shutdown)

It happens when doing normal work in windows too (word...)
this occurs 1-3 times a day. is this a hardware defect? i have no idea what it could be.

i checked my system temps already... gpu +cpu never get over 70 degree celsius... they are around 60 degree. it's no temperature problem i think.

has anyone an idea what it could be or has the same problem???

thank you in advance for your help


/edit

p.s. my system is not oc'ed (and was never) and has new drivers installed and no additional hardware installed
post #2 of 5
Thread Starter 
damn... just found the reboot threads...

/slap myself

can a admin delete this thread? sorry...
post #3 of 5
I'm seeing more and more of these issues with the XPS on this thread. I'm starting to wonder if its wise to get one right now.
post #4 of 5
Thread Starter 
i got my xps end of april...

this problem occured 1 month ago the first time...
i wonder if the gpu was defect from the beginning on or if it gets damaged because my ac adapter is defect: this damn thing turns off too (2-5x a day)
post #5 of 5
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