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Why I hate Gateway - Page 2

post #21 of 52
Quote:
Originally Posted by gxenakis
Im not a betting man, but i would bet within a year and a half something will break on that laptop and youll have a %60 chance of getting gateway to fix it. In reply top to the other post above, my grandmother is a preacher who has her 486 Laptop with win 3.11 perfect working order other than new batteries every three years, all she does is write her sermons on it. My Brother still has his IBM 166Mhz Laptop from college, works great! My Mother in law has the same IBM laptop, works great! I could not tolerate a Pentium that old my self but it sets the bar for what you should get from your purchase. If you like to bet, go with gateway.
i coulndt aggre more if you like risks but liek super cheap crap go with gateway if tyou want high quailty go with dell or asus or other companies. Gateway just sucks. I mean i reicved my notebook and it came with scratches and was damged I had t get it replaced twice. never doing that agian.
post #22 of 52
Quote:
if tyou want high quailty go with dell
That has got to be the funniest thing I have heard in a long time. Dell tops the list of machines I fix for hardware issues by a huge margin. I was gonna stay out of this thread unless it got ugly, but I couldn't stop laughing when I read that.
post #23 of 52
Me too regarding Dell

This OEM deal usually is more like hit and miss (I am talking about model from model). You choose to pay less, but you should never expect too much when comparing to others that are at least $300 more expensive.

"Ive had two gateway laptops. A 9300 and" Quote by gxenakis.

Also, I have never heard GW model 9300 ever before. Sound like some other company to me.

I also did not want to get invlove much, but can't resist after seeing GW 9300 model
post #24 of 52

9300

gateway solo 9300:

PIII450,15" lcd,12GB Hard Drive,etc..Did I mention Im an AS400 network admin, applied science degree(major Network IT), electronics diploma, hand full of other certifications. Does this qualify me enough to say gateway sucks.
post #25 of 52
Quote:
Originally Posted by gxenakis
Did I mention Im an AS400 network admin, applied science degree(major Network IT), electronics diploma, hand full of other certifications. Does this qualify me enough to say gateway sucks.
Sure, you are entitled to your opinion. I'm not going to try and change that. I have yet to see a certification to impress me though.

Without chunking certs out and trying to toot a whistle, I repair tons of computers. As a matter of fact, GW is probably by far the smallest percentage of computers I see with any kind of hardware problems. 9/10 times when I get a GW it is just for cleaning out the junk. I've seen several older emachines with failed power supplies, but in all honesty they are low on the list of (hardware) problem machines I service. Based on actual repairs, this is the order I get them in (most problems to least)

1. Dell
2. HP/Compaq
3. Machines from a local reseller - Computer direct outlet (stay away! )
4. Sony Vaio
5. GW/emac
6. Scattered smaller/generic/customs
post #26 of 52
I have to concur with Thunder. My experience has also been that Dells are brought in for HW issues far more often than other brands. I'm not even counting virus/spyware issues on this one, because that can happen to any PC, regardless of manufacturer or ISV (independent system vendor).

Quote:
i coulndt aggre more if you like risks but liek super cheap crap go with gateway if tyou want high quailty go with dell or asus or other companies. Gateway just sucks. I mean i reicved my notebook and it came with scratches and was damged I had t get it replaced twice. never doing that agian.
Numerous spelling & grammatical errors aside, why do so many people think their lone experience with a manufacturer represents the brand as a whole? My Gateway has been a rock solid machine, far better than the Compaq, HP, & even Apple I used to own.
post #27 of 52
Not sure why you had so many problems with your GW notebook. Having owned mine for a few months now, (a 7322GZ )I have had no problem with it at all, and have played many games on it that many people said I wouldn't be able to run... I have run this sucker daily and it has never had any heat issues whatsoever. (just wish the battery life was a bit better)




My only gripes?

1. The already mentioned battery life since my GW is a Pentium 4
2. Crappy speakers (then again, they are far better than the speakers I had in my previous laptop)
post #28 of 52

Next Purchase

My next purchase will probably be the new Asus Z81Sp DTR through newegg w/ 3 year insured warranty. I'll be putting my M675X on ebay soon. Since when do network admin's have to impress A+ PC Tech's.
post #29 of 52
Quote:
Originally Posted by gxenakis
gateway solo 9300:

PIII450,15" lcd,12GB Hard Drive,etc..Did I mention Im an AS400 network admin, applied science degree(major Network IT), electronics diploma, hand full of other certifications. Does this qualify me enough to say gateway sucks.
My response would be no. If you only blame the whole company about their products for only the two experinces you had, I don't see your degree or certifications mean much to me.

Again I might be wrong about the number of GW comps you have had trouble with. I am responding based on available info just like 9300 was not clear to me the first time. Boy talking about PIII. I would not imagine someone digging it up.
post #30 of 52

Rig1

Looks like you dug one of them up, you have Rig1 listed as celeron 400Mhz! How can you say a company is not responible for the products they sell. I'm not the only one thats had to deal with gateways horrible products and service if you've read these forums, every fifth post is negative. This by far the most negative forum for companys listed on this site. Looks like I've offended some PC techs, oh well, get over it. Obviously the ability to make an intelligent decision as a educated consumer shows why most of you have not made it farther in life than replacing RAM in PC's.
post #31 of 52
Quote:
Originally Posted by gxenakis
Looks like you dug one of them up, you have Rig1 listed as celeron 400Mhz! How can you say a company is not responible for the products they sell. I'm not the only one thats had to deal with gateways horrible products and service if you've read these forums, every fifth post is negative. This by far the most negative forum for companys listed on this site. Looks like I've offended some PC techs, oh well, get over it. Obviously the ability to make an intelligent decision as a educated consumer shows why most of you have not made it farther in life than replacing RAM in PC's.



While I haven't done much digging around the forums, Compare the amount of topics in the Dell peer to peer support forum to the Gateway support forum. Yeah, you could say that there are a lot more Dell PC's out there, but then again, they sure do have some issues. They make a great machine, but friends of mine as well as myself consider Dell the Wal Mart of PC's...

Yeah, I could blurt out certs as well but, whats the point? Over my years of working on machines, The worst offenders were not Gateways....

Try these...

1. Packard Bell
2. NEC
3. Sony
4. Compaq (Before the HP Buyout)
5. Apple
6. Gateway/E-machines
7. Home Built / generic PC's

Of the Gateway machines I worked on over the years, a few were desktops, and a few notebooks. The most common desktop problems were just having to drop in a beefier power supply (I loved GW for sticking to the ATX standard format back then) as for the notebooks, a HD replacement or two. (people around the office were rough on these buggers)
post #32 of 52
Well, I feel sorry if you think about my rig1 that way. More so sorry the way how you convey your argument

I had it posted for slightly over a year not that I am proud of or anything than the fact that IT HAS BEEN WORKING FLAWLESS since day one I had it.

So my hours with GW comparing to you are totally different. My point here is about how much GW products have gone through your hands so that you made such my way or highway comment.

If comment like this comes out from people who actually have to on daily fixing computer, I would not bother myself rambling on the matter.
post #33 of 52

Proven Point

I think that proves my point further in making an intelligent decision. Obviously you have no idea what a network administrator does daily and what kind of expeirence it takes become one. You claim I've had no experience in repairing PC's. I was repairing PC's and consumer electronics ten years before I even went to college. The ability to make an intelligent decision means gathering the facts before you make one or you just make yourself look ignorant when you speak. I apologize for coming to the gateway to hell forum and bashing all of the die hard gateway users. I understand why you guys love them so, they are just the best PC's ever built, on the planet, maybe universe. Keep living in your delusional world believing that crap.
post #34 of 52
Quote:
The ability to make an intelligent decision means gathering the facts before you make one or you just make yourself look ignorant when you speak.
That is a point you have definately proven in each post.

Quote:
Since when do network admin's have to impress A+ PC Tech's.
I certainly hope that wasn't intended for me. If you even have to waste the money on an A+ or network+ course, you have no business working in the IT field to begin with.
post #35 of 52
Quote:
Originally Posted by gxenakis
gateway solo 9300:

PIII450,15" lcd,12GB Hard Drive,etc..Did I mention Im an AS400 network admin, applied science degree(major Network IT), electronics diploma, hand full of other certifications. Does this qualify me enough to say gateway sucks.
You're not even close. I turned away over 20 applicants to our systems engineer position just this month with resumes like this because they're dramatically underqualified. I'd take someone who had nothing but Geek Squad experience over you. What makes people who know mainframes and spent a few hours here and there in a controlled computer lab for a worthless diploma and some time keeping their home PCs humming think they're magically able to handle the real world of Windows network environments? Here's a free clue: You can't. We tried it with two college boy ex-AS/400 admins in the past, and both of them disappeared before they'd even finished their first week. One of them was on the verge of tears and "just going outside for a smoke" the last time I saw him.

I have no doubt you're great at what you do, but don't believe for an instant that makes you qualified to do what I do on a daily basis. The AS/400 is a wonderful machine for its intended purpose, but wouldn't even begin to handle the sort of things I need from network servers. The worst network administrators are the ones who think they know every damn thing because they became experts in one little area. I'd never walk into your organization and pretend I was an AS/400 guru just because I'd spent the last 10+ years handling Windows and Novell networks. Have a little professional courtesy.

Gateway is far from being the worst brand out there. A very very long way. Like every other established OEM on the planet, Gateway relies on repeat business as much as they rely on new business. Obviously, some people out there think Gateway is good enough to continue buying from. If your opinion differs, that's perfectly acceptable, but don't for a second think that your opinion overrides the opinion of people who've had Gateway experience that choose to continue buying from them. Gateway has a business unit just like the others do, so there are definitely seasoned network professionals who make a conscious, informed decision to buy from them. Two bum units is nowhere near enough experience to justify damning an entire company. But then, I'd expect a truly knowledgeable network administrator to know that.
post #36 of 52
Quote:
Originally Posted by Thunder_PC
I certainly hope that wasn't intended for me. If you even have to waste the money on an A+ or network+ course, you have no business working in the IT field to begin with.
Quote:
Originally Posted by Andevian
I'd take someone who had nothing but Geek Squad experience over you. What makes people who know mainframes and spent a few hours here and there in a controlled computer lab for a worthless diploma and some time keeping their home PCs humming think they're magically able to handle the real world of Windows network environments? Here's a free clue: You can't. We tried it with two college boy ex-AS/400 admins in the past, and both of them disappeared before they'd even finished their first week. One of them was on the verge of tears and "just going outside for a smoke" the last time I saw him.

I have no doubt you're great at what you do, but don't believe for an instant that makes you qualified to do what I do on a daily basis.
post #37 of 52
Quote:
Originally Posted by Laptop&lt View Post
i coulndt aggre more if you like risks but liek super cheap crap go with gateway if tyou want high quailty go with dell or asus or other companies. Gateway just sucks. I mean i reicved my notebook and it came with scratches and was damged I had t get it replaced twice. never doing that agian.
Maybe Asus might have better quality but not Dell. Have you ever used a Dell? I have used a few of them. And their quality isn't any better. It's still junk, espcially the latest ones. They feel so cheap. Dell is hell bent on lowering their costs. That will translate into lower quality products most of the time.

In the future, I will make sure that I buy a laptop with magnesium alloy casing instead of ABS plastic.

Alex
post #38 of 52
Quote:
Originally Posted by alexf153
Maybe Asus might have better quality but not Dell. Have you ever used a Dell? I have used a few of them. And their quality isn't any better. It's still junk, espcially the latest ones. They feel so cheap. Dell is hell bent on lowering their costs. That will translate into lower quality products most of the time.

In the future, I will make sure that I buy a laptop with magnesium alloy casing instead of ABS plastic.

Alex
i use a dell m70 and its far from crap its very expsnive and they use expensive parts.
post #39 of 52
Quote:
Originally Posted by Laptop&lt View Post
i use a dell m70 and its far from crap its very expsnive and they use expensive parts.
The m70 is part of Dell's business class product line. I would hope that it would be better than their Inspiron line. The main item that differentiates the m70 from the inspiron is the video card. Most of the other parts are the same.

By the way... high cost does not always mean better quality and vice-versa.

Alex
post #40 of 52
Quote:
Originally Posted by alexf153
The m70 is part of Dell's business class product line. I would hope that it would be better than their Inspiron line. The main item that differentiates the m70 from the inspiron is the video card. Most of the other parts are the same.

By the way... high cost does not always mean better quality and vice-versa.

Alex
Another vote for the Precisions M70. Rock solid quality laptop. All dells are not created equal, newer lattitude D series (D610, D810, M70) are all excellent well made laptops that have now low-end Inspiron counterpart.

Parts? EVERY laptop at the heart uses the same hard drives, memory, chipsets yada yada. It's how they are put together that counts and the lattitudes are put together well......

If you are bashing dells based on your experience with low end low cost (35% coupon!) dell inspirons than at least qualify/quantify your exerpience and models you are bashing...
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