New Posts  All Forums:Forum Nav:

DVD-RW Stopped Working

post #1 of 5
8/26/05 at 5:36am
Thread Starter 
Hi there,

Just now my DVD-RW was viewing a DVD then began skipping. I stopped the player then re-started and it played fine. Then I changed cds to put a game in and the DVD-Rom was slow and the mouse started getting jittery. I rebooted and now the DVD-RW is gone from My Computer and is not detected when i search for new hardware.

I purchased the 9860 in november of last year and am wondering what I should do to fix the situation.
Reply
Reply
post #2 of 5
8/26/05 at 9:19am
CONTACT SAGER, they'll tell u what u can do

www.sagernotebooks.com
Reply
Reply
post #3 of 5
8/26/05 at 4:27pm
Thread Starter 
Well, I emailed PCTorque and Sager. I don't expect to hear from Sager as I sent them a support request eons ago about something else and still haven't heard from them.

I was actually going to purchase the 3881 from them but in light of this and the realistic fact that I'm screwed since this is my main machine. If I have to send it back I would almost rather pay to get it fixed locally. The opportunity cost is that problematic.

Also, after reading all these threads about parts gone awry which i had never read before I'm sort of frightened.

Is there any way to get it fixed myself? Can I get a new drive sent or something? Is it the drive or the actual optical drive port?

I can't be the first one to have this happen to me...
Reply
Reply
post #4 of 5
8/26/05 at 5:18pm
Thread Starter 
Does anyone know of any models of DVD-RWs that I can buy locally that will fit in the 9860? Or do I have to purchase it from Sager?
Reply
Reply
post #5 of 5
8/26/05 at 7:24pm
Quote:
Originally Posted by Decius
Does anyone know of any models of DVD-RWs that I can buy locally that will fit in the 9860? Or do I have to purchase it from Sager?
Almost all of the slimline (laptop) DVD units will fit.
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home