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WIFI issues (from a novice)

post #1 of 6
Thread Starter 
I just bought an i6000d and have had issues with the Intel 2915 internal card. I have noticed that most people have issues with these. I had a problem at first setting up my network and finally called tech support and was guided through the process. (after upgrading to a more expensive router) I am dreading calling those people again since it was like pulling teeth the 1st time around. My connection works at home only and i was told that i should just be able to go to a WIFI hot spot and i would be connected. That is not the case so far. I was in an airport and had an "excellent" signal yet i could not access the net. I am new to the whole wireless scene and I'm hoping this issue is just a simple setting i need to adjust. Can anyone offer advice?

Thanks,
Ed
post #2 of 6
I'm perhaps not understanding your post correctly, but when you say you had trouble accessing a wi-fi hotspot in the airport, was it an open one with no security?

In general, you can't just access a wi-fi hotspot as there will be some sort of security preventing it unless you have paid or are granted access to it.

John
post #3 of 6
Thread Starter 
Thanks John,

There were 2 unsecure networks in my range and i was connected, but couldn't access the internet on either. This also happens while at home.
post #4 of 6
They may be employing other methods of security though, if MAC address filtering is enabled then you can see the network but you won't be allowed to connect, or look like it's connected but you can't do anything.

So are you saying your connection isn't working properly at home now either?

When you are connected, go to start, run and type cmd then press enter - this should bring up a black box with white text. Type ipconfig /all and see what you're getting - if the wireless connection is actually working then you should have an address like 192.168.x or 10.x but if it's not then you'll have an address like 169.254.x

John
post #5 of 6
Thread Starter 
i was doing a little research after you said that you still need to have permission to enter a WIFI hot spot and realized what i was trying to do was illegal. Not my intentions at all. I simply wanted to surf the set while stuck on a layover and thought i could just link up. I am fine while at home. I have total access and will stick to using it around the house. thanks again John.
post #6 of 6
No problem, sounds like the Dell tech support were a bit misleading.

John
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