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Extreme Frustration

post #1 of 3
8/30/05 at 10:21pm
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Greetings notebookforums members. I've been having extremely frustrating problems with my Hypersonic notebook (Aviator EX7) and generally with Customer Service and Technical Support of Hypersonic. I purchased my notebook approximately 9 months ago, and over the months I have come to the point of just completely going crazy (more than I already am with Hypersonic).

I was wondering if anyone has ever tried getting their money back from Hypersonic (after the 30 days) and had any luck with it. I would deeply, deeply appreciate it if someone would be able to assist me on this situation because this isn't helping my depression any better. Thank you.
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post #2 of 3
8/31/05 at 5:27pm
Without knowing the details of your problems with the computer and support, it is hard to offer any sort of valid opinion on the situation.
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post #3 of 3
10/18/05 at 1:00am

Money Back....that would be nice

I am with you on that one....after five weeks waiting for a repair and no communication, I too would like my money back. Hypersonic customer service is terrible (in my opinion...which [sigh] is all I have)

Alison in particular never answers any of my questions (email or phone).

Probably won't go with them again! I mean alienware has a star wars special edition....that is freakin cool.
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